The Masonic Exchange Ltd advises that because the volume of parcels sent by Post in NZ is increasing rapidly, more and more frequently deliveries are likely to be subject to error and items may not be correctly delivered, or “lost”.
The Masonic Exchange Ltd, in the interests of keeping your costs as customers as low as possible, has, to date, charged the lowest rates and not specified proof of delivery by way of photo or signature of receipt.
A new option has today been made available for you to request a “Signature Required Delivery” which can be selected in the Checkout section of the website, below the Billing Details section.
If you are ordering by email direct, rather than on-line, ensure you specify “Signature Required Delivery” in your message.
As from Monday 21 April 2025, The Masonic Exchange Ltd will reserve the right to require payment of its invoices where goods despatched are “lost” or “not delivered” unless the Signature Required Delivery option is used and paid for. Please note that this requirement forms part of the company’s Terms and Conditions as published on the website.