Terms and Conditions

Privacy Policy

The Masonic Exchange Ltd is committed to maintaining the privacy of all visitors to our website. We are committed to ensuring the privacy of our visitors and customers. Under no circumstances will your data, including email addresses, be given or sold, to a third party other than those parties directly connected to the business of The Masonic Exchange.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.  You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Credit Card Information

Credit card information is NOT collected by this site. A trusted third party gateway provider is used for payment transactions; however The Masonic Exchange Ltd will not be held responsible for any breach of security that may be caused by third parties.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information. 

Return Policy

If for any reason within 7 days of receipt, you are not happy with any of product you have purchased from the The Masonic Exchange’s website you may send an email outlining your issue and a refund, after receipt of the returned goods, may be available at the discretion of The Masonic Exchange Ltd. Goods purchased from The Second Hand Shop are non- refundable. 

Cancellation Policy

The Masonic Exchange Ltd will accept cancellations for orders placed through the website within 24hours if the goods have not already been dispatched, however a restocking fee or 2.5% of the sale price will apply.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Ownership

Ownership of all goods supplied remains with The Masonic Exchange Ltd as vendor until paid in full.

Terms of Payment 

Purchases from the site will only be dispatched on receipt by The Masonic Exchange Ltd of full payment. Where subsequent issues occur regarding payment, all collection costs incurred by The Masonic Exchange Ltd in obtaining full payment will be payable by the purchaser.

Currency & Freight Charges

All prices are quoted in New Zealand Dollars (NZD)and are Freight Free in urban New Zealand for new items only, except where otherwise specified. Rural Deliveries will incur a surcharge. All goods purchased from the Second Hand Shop incur freight charges for delivery in NZ or overseas. Contact us for costs of delivery outside New Zealand.

Made to Order Items

All orders for jewels or other made-to-order (bespoke) items must be accompanied by a $45 design fee payment which is non-refundable in the event no purchase is made. Allowance for the fee where orders are subsequently made is accounted for in the item price.

Engraving

Engraving on jewels is free of charge for the first 30 letters or numbers required. Thereafter,  engraving charges apply.